/ System Dev
E-commerce Management Dashboard
Unified order, inventory, and shipping management platform integrating multiple sales channels.
Background
The client was selling simultaneously on Shopee, MOMO, and their own website — three separate sales channels — making order management difficult and frequently causing overselling issues.
Solution
- Unified order management interface integrating all three platform APIs
- Real-time inventory sync with automatic deductions
- Integrated shipping label printing
- Automated anomaly order notifications
Results
- Overselling issues reduced to zero
- Customer service processing time cut by 60%
- Average daily shipment volume doubled
